Terms & Conditions

Last updated: November 2026

1. 1Koabz Marketplace is an online marketplace connecting packaging buyers with verified Saudi manufacturers, operated by Koabz Establishment Commercial (CR 7050804306).
2. 2Registration is open to businesses and commercially-acting individuals; users must keep their data accurate and current.
3. 3Suppliers cannot view any RFQ before their account is verified and approved by the platform.
4. 4Supplier and buyer identities remain hidden from each other until a quote is accepted; attempting to exchange contact details earlier violates these terms and may suspend the account.
5. 5All pre-acceptance communication happens inside the platform only, with a full audit trail.
6. 6You keep ownership of the images, files and product data you upload, and grant Koabz a non-exclusive, royalty-free licence to display, store and process them within the platform and in material presenting it, to the extent needed to run the service and show the products offered. You confirm that you hold the rights to this content and that it infringes no one else's, and Koabz may remove content that does.
7. 7The platform charges the supplier a commission per the supplier agreement, deducted at settlement; buyers pay no commission.
8. 8Tax invoices are issued electronically per ZATCA requirements; refunds are issued as credit notes linked to the original invoice.
9. 9Payment is currently via bank transfer to the platform account, confirmed after amount matching. Bank transfer remains available after the payment gateway launches.
10. 10Either party may open a dispute on an order; Koabz reviews evidence and decides, freezing related commission until resolution.
11. 11The platform may update these terms with notice; continued use constitutes acceptance.